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Context Help

If you get lost inside our Control Panel, the very first step you should take is to push the Help button, which is visible on each page. A popup will appear. It offers exhaustive info about all the operations that you can perform on the given page. Each pop-up window shows up on the same page so that you can quickly get back to your work.

Video Tutorials

We have a vast selection of tutorial video clips illustrating how to work with our hosting Control Panel. They're created for those of you who want to see how things are being done rather than just reading articles. Thus, anyone can quickly become familiar with our Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the answer you are looking for, examine our extensive FAQ section, which includes questions asked by actual individuals and provides practical solutions. We frequently "revamp" our Frequently Asked Questions database with new entries in order to cover all the new additions and innovations associated with our platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions section either, you can touch base with our excellent team of customer support engineers available 24/7/365 and eager to assist you with any problem. Each trouble ticket you send will be answered within one hour (the average trouble ticket response time being about twenty mins), so you won't have to wait a long time to get an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 322783

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com